Patient & Family Advisory Council (PFAC)

Join CareMount Medical’s Patient & Family Advisory Council (PFAC)!

What is a PFAC?

A Patient and Family Advisory Council is a team that meets regularly to work on procedures, processes, and quality improvement strategies for the practice

What is a Patient Advisor?

A Patient Advisor is a patient of the practice (or their family member or caregiver) who provides input to help improve the practice. Patient Advisors offer helpful feedback about patient care and organizational processes from the patient & family point of view.

Interested? Come see what it’s all about!

Help Us, Help You!

Benefits of Joining a Patient and Family Advisory Council:

• Gain a better understanding of the healthcare system.
• Increase understanding, cooperation, and respect between patients, families, and staff.
• Become an advocate for patient- and family-centered healthcare in the community.
• Become an active participant in your own healthcare.
• Ensure that our services are relevant to your/your family’s needs and priorities.

 The purpose of a PFAC is for patients, families, and providers to work together on procedures, processes, and quality improvement strategies to achieve high quality, coordinated, and patient- and family-centered care.

Guiding Principles for Patient- and Family-Centered Care:

1. Dignity & Respect
2. Information Sharing
3. Participation
4. Collaboration

Our goal is to empower patients and families to become active participants in their own healthcare by taking an active role in improving the patient experience at CareMount Medical and providing real-time feedback and creative solutions for program development.