Want to get a second opinion but don’t want to Travel? Try the MGH Remote Second Opinion Service. Massachusetts General Hospital specialists are available to review your medical records and provide an expert opinion on your diagnosis or treatment plan—without the need for an in-person visit to Boston.
Massachusetts General Hospital collaborates with Grand Rounds, a leading digital health care company, to offer remote second opinions from Mass General doctors in virtually every medical specialty. Having a second opinion can reassure you about a challenging diagnosis, or help you and your doctor plan the most appropriate course of treatment.
When you create an account at www.massgeneral.org/second-opinons you will provide information about your condition, as well as the specific questions that you would like a Massachusetts General Hospital specialist to answer.
Next, Grand Rounds medical professionals will contact your local primary care doctor or other health care providers to collect your medical records and any test results or medical imaging you have had done. These materials will be provided to the Mass General specialist who will review your case.
After your medical records, have been uploaded to the secure portal and made available to the Mass General expert, you and your local physician will receive your detailed second opinion report within two weeks. Grand Rounds staff will follow up with you to answer any questions.
The cost for most remote second opinions is $850. In rare cases, the complexity of the case will require our specialist to consult with other colleagues, including radiologists and pathologists. In these cases, an additional fee will apply and you will be contacted to approve the payment.
Massachusetts General Hospital and Grand Rounds are strongly committed to protecting the privacy and security of all our patients. The Grand Rounds portal meets federal requirements for protecting personal health information under the Health Insurance Portability and Accountability Act of 1996.
Please contact Mass General at 617-726-4444 with any additional questions or view the Frequently Asked Questions section of the website.