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Important Alerts:

Carmel Urgent Care: New registrations for routine COVID-19 testing  at our Carmel Urgent Care location, today, November 25th, are closed as of 1:15pm. Registrations for all other medical issues are open.

All Urgent Care locations are experiencing extremely high volume and wait times due to widespread increases in COVID-19 infections.
Website wait times have been disabled at this time.
Expect up to 5 days for results of the routine RNA Nasal Swab Test. Rapid testing is NOT routinely available. For more information click here.

Thanksgiving Eve and Thanksgiving Day Hours 

Coronavirus Updates

For other alerts CLICK HERE

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DON’T LET YOUR GUARD DOWN: COVID IS ON THE MOVE

As we approach the holidays, ongoing reports of the rise in coronavirus infections — in our area, across the country and around the world are discouraging. Together, CareMount doctors, staff and patients continue to serve you during this long, difficult journey through this pandemic. While there are still many unknowns about COVID-19, we have learned a lot about exposure to the virus and how to reduce the risk of spreading the virus.

We recommend that you do not have large gatherings with people outside your household for Thanksgiving, and recommend that you do not travel for the holiday.

 

We apologize but due to overwhelming demand for testing, CareMount will not be able to provide testing for patients needing travel clearance in its Urgent Care locations. Please schedule a virtual visit to discuss best steps for testing.

 

GUIDANCE ON TESTING:

I think I was exposed to someone who has COVID-19:

  • A significant exposure is being less than 6 feet from someone who has COVID-19 without a mask, for more than 10 minutes, and it is worse if the exposure was indoors;
  • If you have a significant exposure, you do not need to be tested.  You need to quarantine at home for 14 days;
    • Testing does not get you out of quarantine. If you are exposed, you must quarantine.
    • Your family members and close contacts may also need to quarantine. This should be discussed with your local department of health.
  • If you have questions about an exposure, schedule a virtual visit with your CareMount Primary Care Provider or any available CareMount provider for assessment.
  • If you cannot book a virtual visit online, call your provider’s office.

I think I have COVID symptoms: fever, cough, runny nose, new loss of sense of taste or smell, sore throat, nausea, vomiting, diarrhea:

  • Schedule a virtual visit with your CareMount Primary Care Provider or any available CareMount provider for assessment of your symptoms.
  • If you cannot book a virtual visit online, call your provider’s office and they will arrange a virtual visit, or an in-person visit as appropriate;
  • After your virtual visit, you will be instructed where you can receive testing if it is needed, and if you need to be seen in person, that will be scheduled.

I need a COVID-19 test so I can return to work:

  • Routine testing for “return to work” is not available at CareMount Medical Urgent Care locations;
  • Contact your primary care provider to book a virtual visit with a CareMount provider;
  • After your virtual visit, you will be instructed where you can receive testing;

I travelled outside of New York State already and need to be tested to leave quarantine:

  • Contact your primary care provider to book a virtual visit with a CareMount provider;
  • After your virtual visit, you will be instructed where you may receive testing;

NOTE: routine COVID testing for travel is not available at CareMount Medical Urgent Care locations

HERE IS AN EXAMPLE OF HOW INCUBATION AND EXPOSURE TIMELINE WORKS:

Source: Centers for Disease Control and Prevention (CDC)

HERE IS INFORMATION ON QUARANTINE VS. ISOLATION:

REDUCE THE RISK: MASK UP! FOR YOURSELF AND OTHERS

You may have heard that many people infected with COVID-19 have no symptoms, or only mild symptoms. Please remain vigilant about wearing a mask and remember:

  • Wear masks with two or more layers. Ask your healthcare provider or visit the CDC website to find out which masks work and which ones might not.
  • Wear the mask properly: over your nose and mouth and secure it under your chin.
  • Masks should NOT be worn by children younger than two, people who have trouble breathing, or people who cannot remove the mask without assistance.
  • Follow precautions for mask disposal and for keeping re-usable masks clean.
  • Conserve N95 masks for healthcare workers to keep them safe so that they can be there for you.
  • CDC does not recommend the use of face shields alone. Evaluation of face shields is ongoing but effectiveness without a mask is unknown at this time.

 

USE COMMON SENSE FOR A SAFE HOLIDAY SEASON AND BEYOND!

Keep the safety of healthcare and other essential workers in mind: taking precautions to keep yourself and your loved ones healthy, ensures they will be there for you.

  • Remember that many people with COVID-19 are asymptomatic.
  • Avoid unnecessary local or long-distance travel. Due to limited testing resources, we may not be able to accommodate travel testing. This allows us to test those who truly have symptoms or known exposure.
  • Avoid large gatherings and limit those with people outside your household.
  • Wear eye protection in stores and around other people you don’t live with.

Don’t eat at a party or restaurant if other people are unmasked unless you are outside and separated.

 

DON’T FORGET YOUR FLU SHOT

We’ve all heard the warnings of a “twindemic”- the collision of high COVID-19 and high flu outbreaks. Do your part to protect yourself and get the flu shot. CareMount clinics are available Monday-Friday, 8 am to 5 pm, in several locations. Learn more here.

MAINTAIN GOOD HEALTH AND DON’T DELAY YOUR CARE

There have been too many stories of people avoiding preventive, acute and even emergency visits due to fears about COVID-19 exposure. CareMount Medical offers safe, state-of-the-art care for your routine or urgent medical needs, whether in-person at our offices/urgent care or through a virtual urgent care visit or scheduled virtual visit (which are great for your COVID-19 questions/evaluation).

 

BE VIGILANT AND STAY INFORMED!

It’s critical to keep abreast of all things COVID-19. The best sources of information are through the CDC and NYS DOH websites

CareMount will continue to provide useful information about COVID-19 testing, tips for emotional coping and mental health as well the latest news on prevention and treatment.